How To Find And Target Your Social Media Audience

We all know by now that the power of social media is immense. When used correctly and to its full potential, social media platforms can really boost your business profile and expand your brand awareness.

 

Why you should define your social media audience

Finding and targeting the right audience for your business on social media is crucial. Not only does it let you speak directly to people who are interested in your services, but more importantly, it helps to convert visitors into customers. 

On the flip side, speaking to a broader audience doesn’t tend to generate great results, although it can initially help to build a general following. If you think about it, you wouldn’t speak to a child, parent and grandparent in the same manner. By altering your tone of voice for each, you’re more likely to achieve a better response from each individual. Applying this thought process should help you to hone in on a specific audience and help you to achieve better results for your business’ growth. 

In a nutshell, benefits to targeting the right audience for your business include: 

  • Interested followers are more likely to choose you versus your competitors 
  • Your conversion rate will increase 
  • You can drive more traffic to your business platforms 
  • Creates more awareness of your brand 
  • You can build and maintain better relationships with your customers which in turn will generate reviews and build trust

 

How to figure out who to talk to on social media

Step 1: Speak to a wide target audience 

First things first, it’s good to start with a broader target audience. This will help you build engagement from a variety of users, and using the data from this, you’ll eventually be able to find a more refined target audience for your social media.

 

Step 2: Analyse your engagement trends 

Once you’ve got a decent number of followers from a broad pool, you can begin to take a look at recurring trends and statistics on each social media platform. When analysing engagement trends, it’s a good idea to look at different demographics, behaviours, locations – the list goes on! 

In a nutshell, outline exactly who’s interacting with your content. You can often find handy social media insights on the platform itself. Nowadays, channels like Facebook and Instagram actually provide breakdowns of monthly engagement data trends which will help you understand exactly who is interacting with your content. 

 

Step 3: Understand why your audience is following you 

It’s handy to find out why your audience is following you. Why are they interested in your product or service? By developing a sound knowledge, you can create content that is generally more valuable to your audience and therefore continue to build a bigger following. 

With various social media platforms being used widely these days, it’s useful to learn the type of content your followers prefer. For example, TikTok tends to be for short, raw and uncut videos, whereas Facebook is often used for sales posts, user-generated content or for advertising events.  

 

Step 4: Refine your content for your intended target audience 

Once you have a better understanding of the audience that are engaging with your content, you can begin to refine your content. Examples of refining your content include launching targeted ads or building on your customers’ likes to make more of what they want.

Getting to know what type of content works where and refining your target audience is a great way to effectively advertise your business online. At the end of the day, if you can post likeable content for your followers, you’ll turn over more sales and visitors and generate more leads over your competitors! 

 

If you’d like to find out more about refining your target audience, drop me an email to lucy@pilotfishmedia.com . I’ll be more than happy to chat!

In Other News: Musk Turns Down Twitter, Pinterest Joins The Climate Change Misinformation Battle and Google Tests Topics

Welcome back to another week of In Other News, our fortnightly segment on the latest digital marketing news. This week, we have Twitter, Pinterest and Google updates – we’ve done the reading so you don’t have to! 

Elon Musk turns down Twitter’s board

Earlier this year, Tesla boss Elon Musk announced his ambition to revolutionise social media. This was followed in early March by him buying a 9.2% stake in Twitter, making Musk the primary shareholder of the social media giant. Musk then indicated his desire to discuss a potential merger or board collaboration with Twitter. The following weekend, he proceeded to tweet about potential changes, such as removing the letter w from Twitter or turning their headquarters into a homeless shelter.

In a surprising turn of events, Twitter’s Chief Executive announced on the platform the following Sunday that while the board had seriously considered Musk becoming a board member (pending a background check), the Tesla boss declined the position on the morning of the day of his official board appointment. Musk replied to this announcement by a single emoji, which was deleted a little while later.

Despite this board membership saga, Musk maintains that he remains open to future involvement with the social media giant. As the majority stakeholder, he also still holds significant power and, as such, he may yet still influence Twitter in an indirect way.

Pinterest joins the battle against climate change misinformation

On Wednesday the 6th of April 2022, Pinterest unveiled a series of guidelines to actively combat climate change misinformation, including conspiracy theories. This new policy was promoted under the motto ‘positivity starts with policy’ and makes Pinterest the first social media platform to set anti climate change misinformation rules.

From now on, content that falls in the following categories will be removed from the platform:

  • Content that denies the existence or impacts of climate change, the human influence on climate change, or that climate change is backed by scientific consensus
  • False or misleading content about climate change solutions that contradict well-established scientific consensus
  • Content that misrepresents scientific data, including by omission or cherry-picking, in order to erode trust in climate science and experts
  • Harmful, false or misleading content about public safety emergencies, including natural disasters and extreme weather events

These rules also apply to advertising content. Advertisers must now also comply with these guidelines and in particular, assets containing climate change conspiracy theories, misinformation or disinformation will be barred on Pinterest.

Sarah Bromma, Pinterest’s Head of Policy, explains that the driving force behind these new guidelines is a desire to safeguard Pinterest users’ wellbeing while on the platform as well as their trust in Pinterest. It’s also interesting to note that this new policy comes into effect after Pinterest recorded a sharp increase in green-living and sustainability-related searches.

Google start testing Topics

After much pressure from legislative bodies on user privacy, Google announced that it would progressively faze out cookies. This, however, would mean that its primary clients, advertisers, would be left without consumer data.

Since then, Google has worked on alternatives to cookies, with their first proposal, FLoC, being abandoned. In January 2022, Google introduced its successor, Topics. Topics are meant to fill the gaps in tracking that cookies will leave behind and provide advertisers with the data that they need. These nifty little trackers are an attempt for Google to balance out governmental concerns for privacy with its clients’ (advertisers) needs for data. Testing is now underway.

Topics will track information on Google Chrome and Google services (Gmail, Google Calendar, etc.) that the user has shown interest in in the last 3 weeks and provide the information to advertisers. The insights will then be stored for a limited time only.

 

 

Do you have questions or want to discuss what these changes mean for your business? Drop me a line at maya@pilotfishmedia.com!

In Other News: Pinterest Makes Moves and Twitter Follows In TikTok’s Footsteps, Yet Again!

This week, we’re back to bring you some of the latest updates in the world of social media.

Pinterest now allows users to share idea pins on other platforms

Following in the footsteps of TikTok videos and Instagram reels, Pinterest now lets content creators share Idea Pins on their other social media pages. This feature will allow pinners to reach a much wider audience and gain more exposure. This will be super handy when it comes to repurposing content across different platforms. 

Twitter ‘Collabs’ feature could make it possible for users to co-author tweets with brands

Currently, users are able to “collab” on Instagram, which allows two accounts to post the same image to increase reach. However, Twitter is now working on offering the same for their platform. They are continuing to work on a feature that would allow multiple users to co-author a tweet, which is referred to as “collaborations.” The option has yet to be made publicly available and only works after one user accepts a request to collaborate from another. 

It also seemingly hints at a possible plan to give creators a way to partner with businesses on brand ad deals — something that’s already common on rival social networks like YouTube, Instagram, TikTok and others.

Pinterest to invest an additional $1.2 million in its Creator Fund for underrepresented groups

Pinterest is making big moves at the moment, one of which is that they have invested additional funds into their creator fund for underrepresented groups. This means that they are more than doubling their investment in a combination of cash grants, ad credits and other creator resources.

The company last year announced the debut of its $500,000 Creator Fund alongside new content policies and other creator tools. However, even with the fund’s increase and Pinterest’s other creator commitments, Pinterest’s investment remains smaller than the massive efforts from other social giants, including Meta, YouTube, TikTok and Snap.

 

Want to know more about what’s going on in social media? Get in touch with me at rachel@pilotfishmedia.com to chat!