Explore Our Services

We’re a full service digital marketing agency with a keen focus on all things social media, which means we’ve got you covered on design and content right through to digital and social media campaign creation & execution. You’ll form a lasting relationship with us, as collaboration is central to everything we do. We’ll push you out of your comfort zone from time-to-time, but this is where you’ll shine.


We specialise in cohesive social media marketing services built on engaging creative and thorough strategic planning to create high performing, impactful creative digital marketing campaigns that get people talking.

If you need an all in one service of strategy, content creation, community management, email marketing, SEO and paid marketing, we can ensure it all works together to deliver a singular clear message.

Creative Content

Thumb stopping content and copy that truly represents your brand, engages your customers and builds brand loyalty. We can provide anything from design and video production to photography and copywriting – making bespoke content that represents your brand and talks directly to your customers.

Community Management

We put your customers first, interacting with them so their queries are answered and they know you care. We engage with your audience to provide responsive customer service frequently and make your social platforms their first point of call to interact with your brand.

This includes the day to day as well as live event coverage so your brand always feels active and in the moment.


From Facebook Adverts to PPC management – our expertise allow us to target with extremely specific data sets to speak directly to your customers giving you the best ROI.

We use A/B testing and retargeting to give you the biggest bang for your buck, monitoring click through rates, who is engaging and how best to spend your marketing budget so you see real results.

Web and Email

Website and email copy, templates and campaigns to keep your customers in the know. Communicating with your existing customers to engage the audience and build loyalty.

Reporting and Evaluation

Results and future planning allowing you to ensure a constant development and increase in ROI. Monitor your cost per click, conversion or engagement rates easily with our progress reports.

We’re open about all the results so you can see what your customer base is interacting with, meaning you can plan future marketing strategies on and offline, as well making sure we’re hitting your KPIs.

Influencer Marketing

Influencers who your customers will love, know and trust. We source and build relationships with influencers who represent your brand values and manage them to create content that shows off your product.

What Clients Say About Us

Pilot Fish could not have been better. We approached them to launch our product using paid advertising on Social Media, we were provided with clear advice on how to access our demographic and achieve our goals. We could not be happier with the results of the work and would happily reference them to anyone.
Adrian James
CEO, Shoppa
“Edrington Africa has been working with Pilot Fish Media since 2013 and in that time we have found their expertise to be invaluable. Their strategic and creative thinking, quality content and understanding of the ever-changing social landscape has delivered year on year growth across all key metrics for our social media platforms. Our follower and engagement numbers put us firmly ‘in the ring’ with global and tier 1 markets and we have successfully expanded into new markets over the past 7 years. This award-winning strategy has had a very positive impact on brand awareness, recall and trial and we look forward to continued success.”
Sanele Gwala
Regional Marketing Manager, Edrington
“We worked with Pilot Fish Media to improve the performance of our online efforts and get us on everyone’s radar. It was apparent that our company’s success is their top priority. Their knowledge and hard work have definitely contributed to our continuous growth since the implementation of their campaigns.”
Spiros Maragkoudakis
Group General Manager, Globehunters
“We have worked with many agencies in the past and PFM is the first one that gives us the feeling to be a real extension of our marketing department. They care and are proud about the work that is done and look after our interests like we would do ourselves. Fantastic team to work with.”
Jordy Cobelens
CEO & Co-Founder of TW Steel